Health Records Online
Manage Your Health, From Home or on the Go
There’s nothing more personal to you than your health. So shouldn’t you have access to all your personal health information and doctors, quickly and easily, wherever you are?
Yes you should! Therefore, Health Records Online is available to provide patients a convenient, easy way to access medical information and connect with doctors through a secure, online connection.
Access the Portal
If you have already enrolled, you can log in below.
Enroll In Person or Online
Two ways to enroll in the portal:
- In person: Provide your email address at registration and we’ll email you an invitation to join.
- Online: Enroll in the portal online at any time after registration.
When you enroll, enter your Medical Record Number (MRN) found on our hospital wristband or on documentation provided at discharge. If you don’t know your MRN, contact Registration or the Health Information Management Department for additional information on how to obtain your invitation.
Medical Records Requests
If you would like Sierra Medical Center to disclose medical information or copies of your medical records to a physician, agency, or other individual, you can either request records online or complete and return an authorization form.
Online Requests
For the quickest response time, submit your medical record request through our online medical correspondence system. Please note, this process will incur a small fee paid by the patient and may take a few weeks to process.
Paper Requests
Please download, print and complete the consent form. Once completed, you can either:
- Fax to: 775-799-7897
- Mail to: Sierra Medical Center, Attn: Medical Records, 6500 Longley Lane, Reno, NV 89511
- Drop off the form in person at Sierra Medical Center, Medical Records Department, Monday to Friday, 8 a.m. to 4 p.m.
Manage Your Health
Health Records Online enables you to manage your health anytime using your computer, smartphone or tablet. Therefore, patients can connect with doctors at any location.
With Health Records Online, you can:
- Find Care — Search for providers and locations nearest to you.
- Pay Bills — Save time by paying your bill online easily and securely.
- View Test Results — Don’t call your provider’s office to get your results. Access them quickly and easily and share with other providers.
- Manage Prescriptions — See your medication history and order refills of current medications.
- Securely Message Your Doctor — Send a private note to your provider and get your questions answered.
- Health Dashboard — Get a high-level view of your health, all in one place.
Health Records Online lets you see a summary of your medical records, including:
- Lab results
- Radiology reports
- Medications
- Health issues
- Allergies
- Immunizations
- Procedures
- Summaries of care you’ve received
- Discharge instructions
Portal Support
For technical issues or trouble logging in:
Call 888-252-8146 for help, 24 hours a day, seven days per week.
Questions about enrollment?
Contact the hospital Admitting Department at 775-799-7320.
Questions about your medical records?
Call the hospital Health Information Management Department at 775-799-7320.
Frequently Asked Questions
- Is Health Records Online secure?
Yes. Health Records Online is located on a secure website.
- Do you share my information with anyone?
No. Only you may elect to share summaries of your care with other healthcare providers. We do not share your personal information and strictly follow our Privacy Policy. You may read that policy online or when you enroll in Health Records Online.
- Is there a fee to use Health Records Online?
No, the service is completely free of charge.
- When can I expect to see my information?
Some information, such as allergy or immunization information, is available shortly after it is documented in the hospital. Other information, such as radiology reports, are available 14 days after the report is finalized.
Consumer Application Access To Your Health Record
Learn more about consumer application access to your health record →